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Information Technology

Given the current business climate, we believe that many organizations will be facing one or more of the following challenges in 2009:

  • Organizations facing market and competitive pressures will leverage IT solutions to enable more streamlined and cost-effective operations.
  • Expanding businesses routinely face the need to extend the capability of their IT solutions, moving quickly to support market expansion and evolving business models.
  • Merging businesses must rationalize how best to integrate existing systems, without compromising business processes – ideally, improving them.
  • Web 2.0 has radically altered the way organizations connect with customers.  This sea change is much more than a technical one – it is fundamentally changing the way business gets done, the nature of marketing communications, and how customers are attracted and retained.  The magnitude of these changes demand attention from a strategic and tactical perspective.

We help clients to address all of these challenges, and many more.  By bringing extensive business process improvement and technology experience to bear, we quickly identify constraints, opportunities, and ways of developing strategic and competitive advantage.

As business strategists, our perspective on IT strategy and infrastructure is to find the best path to supporting immediate needs while planning a path to meet long-term needs.  We can help you to examine the tradeoffs between options such as Business Process Outsourcing (BPO), off-shoring or near-shoring, software-as-service vs. on-site data centers, and other structural changes to your IT strategy.

Depending on the nature and duration of your needs, we can quickly engage as Interim Executives to plan and lead a restructuring of your IT organization and infrastructure, or provide highly focused Consulting services to assist with specific projects.  Through our strategic partners, we are able to identify and recruit appropriate talent to meet your needs on a project or permanent hire basis as well.

A partial list of our services:

  • Web 2.0 Strategy and Execution
  • Enterprise Architecture
  • Business Process, Information, Technology and Planning
  • Information Technology Improvement
  • System Evaluation and Selection Process
  • IT / Technology and Business Alignment
  • Global Outsourcing
Our experience spans the selection and implementation of an extensive array of business applications and the business process improvements that these systems enable. Technologies deployed range from free, open-source solutions, to subscription-based SaaS solutions, to extensive overhauls with substantial budgets.
A partial list of application types follows,
  • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Advanced Planning Sysems (APS)
  • Warehouse Management Systems (WMS)
  • Billing Systems
  • Financials
  • Service and Maintenance Management
  • Inventory Management
  • Supply Chain Management Systems (SCMS)
  • Simulation
  • Shop Floor Control Systems (SFC)
  • Machine Supervisory Controls
  • Machine Control and PLC’s
  • Point-of-Sale Systems
  • Wikis and Knowledge Management
  • CAD/CAM
  • Websites
  • Blogs
Again, our focus is a strategic one.  We understand the details to the extent needed to identify a clear path for your business first.  We then assist you to build the appropriate team to meet the strategic need, whether that can be accomplished with existing staff only, or whether there is a need to augment your team with an Interim Executive or Consulting support.  We help you when you need it, for as long as you need it, and leave you with the ideal team for long-term sustainability when we’re done.

Serving Seattle, Bellevue, Kirkland, Renton, Redmond, Issaquah, Kent, Auburn, Bothell, Mountlake Terrace, Lynnwood, Edmonds, Woodinville, Everett, Tacoma, Puyallup, Sumner, Fife, Olympia, and Bremerton.